Thank you for shopping with Queen Bee Beauty! We strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help.

Returns:

You may return most items within 7 days of receipt for a full refund or exchange.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as you received it.
Certain products, such as opened skincare items or lip balm, may not be eligible for return due to hygiene and safety reasons.

Refunds:

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank’s policies.
Please note that shipping costs are non-refundable.

Exchanges:

If you need to exchange an item for the same product or a different one, please contact us at +8801767280491. We will guide you through the exchange process.
How to Initiate a Return:

Contact our customer service team at +8801767280491 to request a return authorization.
Package the item securely and include your order number and reason for the return.
Ship the item to the address provided by our customer service team.

Contact Us:

If you have any questions or concerns regarding your order, please don’t hesitate to reach out to us at +8801767280491. We are here to assist you!

Thank you for choosing Queen Bee Beauty. Your satisfaction is our priority!